POLICY HIGHLIGHTS

Plain-English summary of our public legal pages

This page summarizes the main points from our public Privacy Notice, Cookie Notice, and Terms of Use in shorter language.

Important

This page is provided only as a reader-friendly summary. It does not replace, amend, narrow, or expand our Privacy Notice, Cookie Notice, or Terms of Use.

Please read the full documents before relying on this summary. If there is any difference between this page and the full legal documents, the full legal documents govern.

What information we collect

From: Privacy Notice

  • We collect account details such as your name, email address, and authentication identifiers.
  • The Privacy Notice says we do not intentionally ask for sensitive or special-category personal data for ordinary account creation, but if you include it in free-form content we may process it to provide the feature you requested.
  • We collect the content you choose to upload or enter, including resume, cover letter, interview, job-search, and related materials.
  • We collect billing and transaction details needed to process payments.
  • We collect support requests, feedback, testimonials, and other communications you send to us.
  • We also collect device, browser, IP, usage, diagnostic, crash, and performance data needed to run and improve the service.
  • The Privacy Notice says some features also store temporary browser-side data such as preferences, draft recovery data, integration handoff state, and queued offline changes.
  • If you choose social login or an optional integration, we receive the account data needed to complete that workflow.

How we use your information

From: Privacy Notice

  • We use your information to create and manage your account and authentication sessions.
  • We use it to deliver the product features you request, including resumes, cover letters, interview materials, and other outputs.
  • We use it to process subscriptions, purchases, refunds, gifts, and account entitlements.
  • We use it to respond to support, feedback, and legal requests.
  • We use it to monitor performance, debug failures, prevent abuse, enforce our terms, and measure product and marketing performance.

When we share information

From: Privacy Notice

  • We share information with vendors and processors that help us operate the service.
  • We share information with payment, hosting, analytics, email, and monitoring providers when needed to run the product.
  • We may share information with third-party integrations that you choose to use.
  • We may disclose information when required by law, court order, or a valid government request.
  • We may transfer information as part of a merger, acquisition, financing, or sale of business assets.

Service providers named in the public notice

From: Privacy Notice

  • The Privacy Notice names Google Cloud and Firebase, Vercel, Stripe, SendGrid, Google Workspace and Gmail, OpenAI, Sentry, Amplitude, Mixpanel, Hotjar, Google Analytics and Google Tag Manager, and Meta as core processors.
  • It also names Mailchimp, LinkedIn, Google social login, Facebook social login, Canva, Deepgram, ElevenLabs, Google Drive, Docs, and Sheets APIs, and Mapbox as feature-specific providers.

Cookies, browser storage, analytics, and tracking

From: Privacy Notice, Cookie Notice

  • We use cookies and similar technologies for authentication, security, analytics, attribution, product measurement, and optional sign-in or integration flows.
  • The Cookie Notice says this can include cookies, local storage, session storage, pixels, and similar browser-side identifiers.
  • Essential technologies support sign-in, session management, CSRF or OAuth protections, and certain temporary workflow state.
  • Analytics and diagnostic tools named publicly include Vercel Analytics, Amplitude, Mixpanel, Hotjar, and Sentry.
  • Marketing and attribution technologies may include Google Tag Manager, related Google tags, and Meta Pixel.
  • If you use third-party sign-in or integrations such as Google, LinkedIn, Facebook, Google Drive, Google Docs, Google Sheets, or Canva, those providers may also set their own cookies or similar technologies under their own notices.
  • Blocking essential cookies may break core features, and clearing site storage may remove temporary in-progress state.

How long we keep information

From: Privacy Notice

  • The Privacy Notice says most active account data is retained while your account remains open.
  • After account deletion, we remove data from active product systems and keep only limited records needed for fraud prevention, support traceability, legal defense, tax, accounting, chargeback handling, or other legal obligations.
  • Deleted-account audit records are retained for up to 365 days.
  • Temporary LinkedIn extension cookie records are retained for up to 1 hour.
  • Temporary gift auto-login tokens are retained for up to 5 minutes.
  • Local administrative export artifacts carry a default expiry marker of 30 days and should be removed on that cadence.
  • If deletion from a backup is not immediately possible, backup data is isolated from active use until the backup ages out under the disaster-recovery schedule.

How we protect information

From: Privacy Notice

  • The Privacy Notice says we use administrative, technical, and organizational safeguards designed to protect personal information.
  • The public examples include access controls, encryption, vendor controls, monitoring, and secure development practices.
  • The same notice says no system can be guaranteed perfectly secure, so users should protect their credentials and use secure environments.

Your privacy choices and rights

From: Privacy Notice, Cookie Notice

  • Depending on where you live, you may have rights to access, correct, export, or delete your information.
  • California residents may have additional rights relating to access, deletion, correction, and disclosure of categories of personal information.
  • You can usually control cookies through your browser settings, although blocking essential cookies may limit the service.
  • You can opt out of marketing emails by using the unsubscribe link or emailing us.
  • The Privacy Notice says we do not currently respond to Do-Not-Track browser signals.
  • Questions and rights requests are directed to [email protected].

Ownership, feedback, and user content

From: Terms of Use

  • The Terms say the site, its code, designs, content, and marks are owned or controlled by the company or its licensors.
  • Users receive only a limited license to access and use the site for personal, non-commercial use.
  • Users keep ownership of their contributions, but the Terms say the company may access, store, process, and use submitted information in accordance with the Privacy Policy and user choices.
  • The Terms also say feedback, suggestions, and other submissions can be used by the company without compensation.

Rules for using the service

From: Terms of Use

  • The Terms of Use say you must have legal capacity to use the site, must not use it for illegal or unauthorized purposes, and must not access it through bots or scripts unless specifically allowed.
  • The Terms prohibit scraping, bypassing security features, harassment, malware, impersonation, unauthorized automation, disruptive behavior, and unauthorized commercial exploitation.
  • You remain responsible for the content you submit and must have the rights needed to provide it.
  • We may monitor the site, restrict access, remove content, suspend accounts, or terminate service access for violations or other reasons described in the Terms.
  • Unlimited plans are described as single-user, personal, and non-commercial, and the Fair Use Policy allows restrictions or termination for abuse such as scraping, credential sharing, resale, or materially non-human usage patterns.

Google and AI-related features

From: Privacy Notice, Terms of Use

  • The public legal pages say Google APIs are used only for specific sign-in, document, spreadsheet, and export workflows that you explicitly initiate.
  • They say we do not request broad access to your entire personal Google Drive for ordinary account use, but a workflow you start may access the specific files needed to complete that request.
  • The Terms say generated files may be stored in your Google account, in HiringCoach-managed Google systems, or in other systems involved in the workflow you requested, and some workflows may write content into the spreadsheet used for that workflow.
  • The public documents also say revoking Google access can disable related features until access is restored.
  • The Terms say user data may be sent to a third-party AI provider as part of core features such as resume rewriting, cover-letter suggestions, or interview feedback.
  • The Terms say that if you do not consent to that required AI processing, you must discontinue use of the site.
  • The Terms also say AI-generated output is not guaranteed to be accurate, complete, or fit for any particular purpose, and users should review it carefully.

Important legal and service limits

From: Terms of Use

  • The Terms say the site and services are provided on an as-is and as-available basis.
  • The site may change, be interrupted, or be discontinued, and the Terms do not promise uninterrupted availability.
  • The Terms say we may maintain backup or recovery copies, but we do not guarantee that any specific content will always be available or recoverable.
  • The Terms include disclaimers of warranties, limits of liability, indemnification obligations, California governing law, San Francisco venue language, and arbitration and class-action restrictions.

Policy updates and contact

From: Privacy Notice, Terms of Use

  • The Privacy Notice says it may be updated as practices, vendors, product features, or legal requirements change.
  • The Terms say supplemental terms or documents posted on the site may also apply and that continued use after changes means you accept the revised terms.
  • Questions about these documents can be sent to [email protected].
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