Help Center
Quick answers about HiringCoach.ai tools, billing, and security
Help Center
Modern guidance powered by the same system behind /job-search and /fit
Everything you need to know
Explore the most common questions about uploading resumes, generating cover letters, billing, and how we keep your data safe.
< 24 hrs
Avg. response time13+
Active questionsDaily updates
AI assisted guidesWhat is HiringCoach.ai?
HiringCoach.ai is an AI-assisted platform that helps you craft cover letters, refine resumes and prepare for interviews.
Is HiringCoach.ai free to use?
We offer a generous free tier so you can try out the tools. Paid plans unlock higher usage limits and additional features.
What services do you provide?
Our tools include resume analysis, AI-generated cover letters, interview preparation practice and more to streamline your job search.
How does the AI generate cover letters?
Our system analyzes your resume and the job description to create a tailored draft that you can further customize.
Can I upload my resume securely?
Yes. Resumes are stored securely in Firebase and only you have access to your documents.
Do you offer interview preparation tips?
Yes! We provide guidance on common interview questions and allow you to practice with AI-driven scenarios.
How do I contact support?
Reach out via the contact page or email [email protected] and we'll get back to you promptly.
Which browsers are supported?
The platform works best on modern browsers like Chrome, Firefox and Edge on both desktop and mobile.
How do I reset my password?
Use the "Forgot password" option on the sign in page and follow the instructions sent to your email.
Can I cancel my subscription anytime?
Absolutely. You can manage or cancel your plan from your account settings at any time.
How do I cancel my subscription?
🛡️ Is my data safe on HiringCoach?
Yes. Here’s how we keep it safe:
🔐 Your account is locked down
We use secure logins and everything you send or receive on HiringCoach is scrambled (encrypted) so no one else can read it.
📄 Your resumes are private
Only you can see your resumes and cover letters. They live in Google’s secure cloud, the same system trusted by banks and hospitals.
💳 We don’t touch your money info
When you pay, it goes through Stripe — one of the most trusted payment companies in the world. We never see or store your credit card number.
🌍 Built on strong walls
We run on top-tier services (Vercel + Cloudflare) that protect against hackers and keep the site fast and reliable.
🤝 Our promise
We don’t sell your info. And if you ever want your data gone, just tell us — we’ll delete it.
Bottom line: Your information stays private, your payments are safe, and your job search is yours alone.
How often do you release new features?
We're constantly improving the platform. New features are rolled out every few weeks based on user feedback.
Need extra help?
Chat with our team about account changes, billing, or advanced resume/interview workflows. We typically reply in less than a day.
Tip: Share screenshots or a link to your job posting so we can help faster.